Empty systems
After the purchase, the real work begins: set up, fill, figure out — on top of the day job.
FEATURE · VIP SERVICES
Set up, trained, guided.
This is how traqx goes productive.
traqx Premium does not start with an empty login — it starts with people: we set up your workspace, train your team through onboarding and the academy, and stay with you until your first productive work case — in about 30 days.
Book your personal live demo
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No obligation · personal · straight in the calendar
WHAT YOU GET
The service is part of the product — not a ticket queue behind it.
- Productive in about 30 daysYour first work process runs — on a set-up workspace instead of an empty system.
- Guided, not left aloneOnboarding call, the traqx Academy and a direct line to the founders.
- Full build on requestThe VIP Workspace Build takes over document import, knowledge structure and template mapping.
THE PROBLEM
Buying software is easy. Introducing it is the work.
Why new systems in regulated teams often never go productive.
Knowledge stays scattered
Requirements, templates and project knowledge live in folders and heads — a new tool alone changes nothing.
Training without context
Generic trainings explain features, not your way of working and your regulatory frame.
The system sits idle
A tool that never goes productive costs twice: the licence and your team’s lost momentum.
THE SOLUTION
A guided path instead of an empty login.
Four steps that separate traqx Premium from a software licence.
- 01Live demo on your own case.
You see traqx on your use case — and together we check whether traqx fits your situation.
- 02Workspace built by us.
Knowledge hub, template library and working foundations are set up for your first use case — on request completely, as the VIP Workspace Build.
- 03Onboarding and academy.
A personal onboarding call plus the traqx Academy: your team learns the way of working, not just the interface.
- 04Guided until productive — and beyond.
The first productive work case in about 30 days; after that, ongoing premium support carries it.
HOW IT WORKS
From the first meeting to a productive workspace — in about 30 days.
01 · SETUPYour workspace is prepared
The knowledge hub, the library of 20–30 adaptable templates and checklists and 8–12 working foundations are configured for your first use case — before your team opens the first draft.
02 · ONBOARDINGOnboarding and academy for your team
The personal onboarding call brings your team into real use; the traqx Academy explains ways of working, templates and new features for the GxP workday — not for IT specialists.
03 · GUIDANCEUntil the first productive work case — and beyond
We stay with you until your first work process runs productively. After that, ongoing premium support carries it: answers from the people who built traqx, not from a queue.
FAQ
Common questions about this feature
What happens during onboarding?
After the live demo, we set up your workspace: knowledge hub, template library and the working foundations for your first use case. In the onboarding call your team learns to work with it; the traqx Academy keeps that knowledge current afterwards.
What is the VIP Workspace Build?
An optional build service: we take over document import, knowledge structure and template mapping completely instead of only guiding you through it. Whether it makes sense for your start is something we clarify in the live demo.
Who answers our questions in day-to-day use?
Premium support — at traqx that means the founders themselves and the team building traqx. The onboarding call and a strategy session are included; hands-on help with source space, templates and integrations is part of it.
YOUR START
See your workspace before you decide.
In the personal live demo we show traqx on your use case — and how your workspace comes together in the first 30 days.
Book your personal live demo
No obligation · personal · straight in the calendar
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